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Essential resources

The following links are all on the Health.vic Victorian Government website and provide direct access to key resources for MATOD prescribers and dispensers.

Training in pharmacotherapy

RACGP Victoria

RACGP Victoria is contracted by the Department of Health and Human Services to offer formal accredited training for doctors and others in Opioid Replacement Therapy and safer use of opioid prescribing. This course is aligned with the national curriculum and is fully funded by the Department of Health and Human Services.

Pharmaceutical Society of Australia

Pharmaceutical Society of AustraliaThe Pharmaceutical Society of Australia is funded by the Department of Health and Human Services to provide Victorian Opioid Pharmacotherapy program training for pharmacists.


Clinical advice on treating alcohol and drug dependent patients

Drug and Alcohol Clinical Advisory ServieThe Drug and Alcohol Clinical Advisory Service (DACAS) provides clinical advice to health professionals who have concerns about the clinical management of patients and clients with alcohol and other drug problems.

Initial enquiries are handled by professional drug and alcohol counsellors. If the enquiry is medical in nature it will be referred to a DACAS Consultant. The DACAS Consultants are experienced Addiction Medicine Specialists. DACAS consultants aim to respond to the call within one hour or as soon as possible if the matter is urgent.

DACAS can provide assistance with any drug and alcohol issue including:

  • assessment
  • medical management of withdrawal syndromes
  • substitution pharmacotherapy and other prescribing issues
  • medical and nursing management of intoxication and toxicity
  • management of medical and psychiatric complications associated with drug and alcohol use
  • drug interactions
  • pain management

DACAS can be contacted on - 1800 812 804, 24 hours a day, seven days a week.


RACGP Prescribing drugs of dependence

Witnessing the growing problem of prescription drug deaths in Australia is confronting for those of us dedicated to good health outcomes for our patients. The Royal Australian College of General Practitioners (RACGP) is determined to take a proactive role in addressing this problem and has developed these guidelines as a starting place for general practice to be a solution to problematic prescription drug use.

Telephone counselling and state-wide referral

DirectLine provides a free, anonymous and confidential counselling, information and referral service. DirectLine counsellors can provide information about the types of services and support options

available in your local community. DirectLine is available to anyone in Victoria who is affected by an alcohol or drug problem, including people using drugs, families, and health professionals.

DirectLine can be contacted on - 1800 888 236 24 hours a day, seven days a week

Trouble-shooting for pharmacotherapy consumers and health providers

PAMSPharmacotherapy Advocacy, Mediation and Support (PAMS) is a state-wide telephone service run by Harm Reduction Victoria (HRV) and funded by the Victorian Department of Health and Human Services. PAMS provides confidential telephone-based information, support, advocacy, referral and mediation for opiate pharmacotherapy consumers and their direct service providers on any pharmacotherapy client related issue in Victoria.

PAMS can be contacted on - 1800 443 844 Monday to Friday, 10am-6pm.

Regional Intake for Alcohol and Drug Services

For phone-based referral to counselling, withdrawal or care and recovery coordination services, contact Australian Community Services Organisation (ACSO) centralised Intake number on: 1300 022 760. To contact ACSO intake services within the Orticare Region:

  • ACSO Ballarat hub: 305a Dana Street Ballarat 3350 ph: 03 5320 0000
  • ACSO Bendigo hub: 28 Pall Mall Bendigo 3550 ph: 03 5443 9734