For Pharmacists

Essential Resources

Pharmaceutical Society of Australia

PSA is the only Australian Government-recognised peak national professional pharmacy organisation representing all of Australia’s 36,000 pharmacists working in all sectors and across all locations. PSA is committed to improving Australia’s health through excellence in pharmacist care. PSA believes the expertise of pharmacists can be better utilised to address the health care needs of all Australians.


The Victorian Government’s SafeScript real-time prescription monitoring initiative is focused on reducing the misuse and growing harms from high-risk prescription medicines.

PABN – Essential guides, files and forms for pharmacotherapy service providers.

The National Guidelines for Medication-Assisted Treatment of Opioid Dependence

These guidelines for health professionals outline medications available for treating opioid dependence in Australia. They are intended for use by those not experienced in the treatment of alcohol and other drug problems.

Pharmacotherapy Policy in Victoria

Policy for maintenance pharmacotherapy for opioid dependence.

Education For Pharmacists

Meducate online courses

Promoting Professional Growth & Development. On-demand education solutions for medical professionals and the public.

Pharmacy Guild Pharmacy Assistant Training

This course is comprised of a 60-minute video webcast. It educates pharmacy assistants on Medication Assisted Treatment of Opioid Dependence (MATOD), including the role of social determinants of health, opioid use and the role of MATOD, and the impact of stigma and discrimination.

PSA Victoria Opioid Pharmacotherapy Program Training

PSA offers the following training programs to enable pharmacists and pharmacy staff deliver a safe and patient-centred Opioid Replacement Therapy (ORT) service.

  • Victorian Opioid Pharmacotherapy Program (VOPP) – for pharmacists and pharmacy staff
  • Long Acting Injectable Buprenorphine Administration by Pharmacists Training (LAIB Training) – for pharmacists


Regional Intake for Alcohol and Drug Services (ASCO)

For phone-based referral to counselling, withdrawal or care and recovery coordination services, contact Australian Community Services Organisation (ACSO) centralised Intake number on: 1300 022 760. To contact ACSO intake services within the Orticare Region:

ACSO Ballarat Hub:
305A Dana Street Ballarat 3350
03 5320 0000

ACSO Bendigo Hub:
28 Pall Mall Bendigo 3550
03 5443 9734

Direct Line – Telephone counselling and state-wide referral

DirectLine provides a free, anonymous and confidential counselling, information and referral service. DirectLine counsellors can provide information about the types of services and support options available in your local community. DirectLine is available to anyone in Victoria who is affected by an alcohol or drug problem, including people using drugs, families, and health professionals.

DirectLine can be contacted on – 1800 888 236 24 hours a day, seven days a week

Trouble-shooting for pharmacotherapy consumers and health providers

Pharmacotherapy Advocacy, Mediation and Support (PAMS) is a state-wide telephone service run by Harm Reduction Victoria (HRV) and funded by the Victorian Department of Health and Human Services. PAMS provides confidential telephone-based information, support, advocacy, referral and mediation for opiate pharmacotherapy consumers and their direct service providers on any pharmacotherapy client related issue in Victoria.

PAMS can be contacted on – 1800 443 844 Monday to Friday, 10am-6pm.

Drug and Alcohol Clinical Advisory Service (DACAS)

The Drug and Alcohol Clinical Advisory Service (DACAS) provides clinical advice to health professionals who have concerns about the clinical management of patients and clients with alcohol and other drug problems.

Initial enquiries are handled by professional drug and alcohol counsellors. If the enquiry is medical in nature it will be referred to a DACAS Consultant. The DACAS Consultants are experienced Addiction Medicine Specialists. DACAS consultants aim to respond to the call within one hour or as soon as possible if the matter is urgent.

DACAS can be contacted on – 1800 812 804, 24 hours a day, seven days a week.

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